Privacy Policy

Last updated: 4 March 2026
This Privacy Policy explains how UAB FPRO Sports Global ("FPRO", "we", "us", or "our") collects, uses, stores, and protects your personal data when you use our website https://fpro.com and related services.
We process personal data in accordance with:
the General Data Protection Regulation (EU) 2016/679 (GDPR)
applicable Lithuanian data protection laws
other relevant European Union regulations.
By using our website or services, you acknowledge that you have read this Privacy Policy.

1. Data Controller
The data controller responsible for your personal data is:
UAB FPRO Sports Global
Tilžės g. 68
LT-78157 Šiauliai
Lithuania
Email: hello@fpro.com
Website: https://fpro.com

2. Scope of This Privacy Policy
This Privacy Policy applies to:
the website fpro.com
purchases made through the website
communication with FPRO
marketing interactions
other related services linked to this website.
The FPRO mobile application may have additional privacy terms presented within the app. When using the app, those app-specific policies may also apply.

3. Personal Data We Collect
We may collect personal data that you voluntarily provide when you:
create an account
purchase products or subscriptions
subscribe to newsletters
contact customer support
submit forms on our website.
Information you may provide
This may include:
name
email address
billing address
shipping address
phone number
account login credentials
communication preferences
customer support messages.

4. Payment Information
Payments on the website may be processed through third-party payment providers such as:
Stripe
PayPal
other authorized payment processors.
FPRO does not store full payment card details on its servers.
Payment providers process personal data according to their own privacy policies.

5. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
browser type
device type
operating system
language preferences
referring URLs
pages visited
date and time of visits
interaction with website features.
This data helps us:
maintain security
analyze website usage
improve services.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
operate the website
remember user preferences
analyze traffic
improve functionality
support marketing activities.
Details about cookies are provided in our Cookie Policy.
Users can manage cookie preferences through browser settings or the website cookie consent tool.

7. How We Use Personal Data
We process personal data for the following purposes:
Providing services
account creation and management
order processing and delivery
subscription management.
Customer support
responding to inquiries
resolving issues.
Improving services
analytics and research
service optimization.
Marketing and communication
newsletters and promotional messages (with consent)
updates about products and services.
Legal compliance
fraud prevention
compliance with legal obligations.

8. Legal Bases for Processing
Under GDPR, we rely on the following legal bases:
Contract performance
when processing is necessary to provide services or complete purchases.
Legitimate interests
improving services
fraud prevention
service security.
Consent
marketing communications
certain cookies and analytics tools.
Legal obligations
tax, accounting, and regulatory requirements.

9. Sharing Personal Data
We may share personal data with trusted service providers who assist in operating our services, including:
payment processors
cloud hosting providers
analytics providers
marketing platforms
logistics and delivery services
IT and technical support providers.
These providers process data only under contractual obligations and only for authorized purposes.
We may also disclose personal data when required by law or to protect legal rights.

10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including:
maintaining user accounts
fulfilling purchases and subscriptions
legal, tax, and accounting obligations
dispute resolution and fraud prevention.
When personal data is no longer required, it will be securely deleted or anonymized.

11. Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights:
the right to access your personal data
the right to request correction of inaccurate data
the right to request deletion of your data
the right to restrict processing
the right to data portability
the right to object to processing
the right to withdraw consent at any time.
To exercise these rights, contact us at:
hello@fpro.com
You also have the right to file a complaint with your local data protection authority.

12. Data Security
We implement appropriate technical and organizational measures to protect personal data against:
unauthorized access
alteration
disclosure
destruction.
However, no system can guarantee complete security of internet transmissions.

13. Children’s Privacy
FPRO services are designed primarily for children aged 6–12, but accounts and purchases must be made by parents or legal guardians.
We do not knowingly collect personal data from children without parental involvement.
Parents or guardians who believe a child has provided personal data without consent should contact us so the information can be removed.

14. International Data Transfers
Some service providers may process personal data outside the European Economic Area.
When such transfers occur, we ensure appropriate safeguards such as:
Standard Contractual Clauses approved by the European Commission
other lawful transfer mechanisms.

15. Third-Party Links
Our website may contain links to third-party websites or services.
FPRO is not responsible for the privacy practices of those external websites.

16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
legal requirements
technologies
our services.
The latest version will always be published on fpro.com.

17. Contact Information
If you have questions about this Privacy Policy or how we handle personal data, please contact us:
UAB FPRO Sports Global
Tilžės g. 68
LT-78157 Šiauliai
Lithuania
Email: hello@fpro.com
Website: https://fpro.com